Joy Cole is a Senior Client Associate with J.P. Morgan Wealth Management. With over 22 years of financial industry experience, she supportsThe Firstman, Horncastle, Cram, Worley Group as a trusted resource for the team's high-net-worth clients.
Joy is the initial point of contact for critical requests, providing securities quotes, account balances, statement activity, and product/service information. She leads all administrative activities, processing reports and overseeing daily trading and asset movements. Joy takes pride in her facilitation of the on-boarding process and quick response to inquiries, seeking creative ways to deliver an exceptional customer service experience.
Prior to joining J.P. Morgan, Joy worked with Andrew, Mark, and Christian at Credit Suisse. She began her career at SunTrust Robinson Humphrey and was a manager at Royal Bank of Canada. She holds a bachelor of science degree from the University of Georgia.
Married with two daughters, Joy lives in the Sandy Springs area of Atlanta. When not spending time with her family, she volunteers at Peachtree Presbyterian Church, where she is a member.